X

Complaints

Food businesses need to document and manage all customer complaints with care. You will want to have good transparency and accessible reporting when it comes to customer complaints.

X° Customer Complaints module allows you to document and manage all complaints with an easy workflow. With a single click you can download a pre-populated response letter that you can send back to your customer.

Features

  • Document customer complaints
  • Handle complaints in alignment with GFSI requirements
  • One-click download of a pre-populated complaint response letter
  • Rich reports library
Frame 16

X°, built by a group of food safety experts in 2010, is designed to tackle the real difficulties facing food-related industries by combining Food Safety Management and Supplier Quality Management Solutions with over 35 pre-set modules – creating a fast, secure, and audit-ready working environment.

© Copyright – X°
Hazard Databasehazard database bwcorrective and preventive action 1030x1030 bwCorrective Action